Supervisory Program Specialist
Decide on data source, methodology of data collection, techniques of analysis, display of findings, conclusions, recommendations, are generally left to the discretion of the incumbent. Review information, reconcile conflicting data, and analyze findings to develop recommendations and proposals. Establish procedures to secure adequate control in terms of deadlines, progress reports and directives and uses own initiative in developing procedures which will increase the general flow of information, customer service, and overcome bottlenecks in the administrative process. Oversight of all aspects in Eligibility and Enrollment Section and the development/maintenance of reporting mechanisms, such as Compliance and Business Integrity, to monitor all aspects of the Eligibility and Enrollment Section. Responsible for the short, mid, and long-range planning and programming aspects of the Eligibility and Enrollment Section up to, and exceeding, five years. Responsible for identifying areas for improvement, developing the processes for that improvement, implementing the improvements in the program, and evaluating the outcomes of the implemented processes. Work with the Decision Support System team to provide accurate and efficient labor mapping and supply mapping data, as well as to find ways to improve the mapping process to ensure all workload is properly captured through needed adjustments. Supervise and develop performance plans and evaluating the performance of his/her subordinates. Interact directly with clinical staff and clinical leadership regarding Eligibility and Enrollment issues affecting patient care. Full and final technical and administrative authority over all issues and personnel under the incumbent with the exception of the MAAs. Create schedules for the Medical Administration Assistants to ensure that coverage is provided to the Urgent Care Center and medical center for all off tours, weekends, and holiday. Plan the day-to-day work to be completed by subordinates, setting and adjusting the short term and long-term priorities of the section, and preparing schedules for completion of work. Review the accuracy and adequacy of current financial, costing, and managerial reports and is responsible for quality assurance of all statistical reports and related data as they apply to higher level management. Assist in the development of improved automated, computerized managerial reports and reporting techniques. Actively participate with a variety of Medical Center committees, as they relate to the position. Work Schedule:
Monday through Friday from:
8am-4:
30pm Compressed/Flexible:
NO Telework:
NO Virtual:
This is not a virtual position. NO Position Description/PD#:
Supervisory Program Specialist/PD011620 Relocation/Recruitment Incentives:
N/A Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/03/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
In order to qualify based on experience, you must have one year (52 weeks) of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. This is experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and is typically in or related to the work of the Supervisory Program Specialist. Examples of specialized experience would typically include, but are not limited to:
Knowledge of the financial aspects of a Medical Center; Budget preparation and management; Fact finding and analysis of data; Identifying areas of concern and preparing and implementing plans for resolution; Knowledge of principles, methods, practices and techniques of Eligibility and Enrollment; Ability to supervise using effective oral and written communication; Knowledge of common financial analysis techniques, Knowledge of hospital administrative principles and common public and private sector practices; Intermediate knowledge of the use of personal computer and computer systems.; OR Education:
A Master's or equivalent graduate degree; Two full years of progressively higher level graduate education leading to such a degree; (or an LL.B. or J.D., if related. Ad min and Management positions only). This education must be in a related field and have given you the knowledge, skills, and abilities necessary to perform the duties of the Supervisory Program Specialist.; OR A Combination of successfully completed graduate level education and specialized experience as described above. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. NOTE:
Only graduate education in excess of the first year may be used to qualify for the GS-09 level. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. You will be rated on the following Competencies for this position:
AccountabilityInterpersonal SkillsStrategic ThinkingTeam BuildingVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary but also demands some standing, walking, bending, lifting, and carrying charts, clinical folders, forms, and miscellaneous supplies to various locations within the medical center. The incumbent frequently walks to various parts of the medical center including patient care areas. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday through Friday from:
8am-4:
30pm Compressed/Flexible:
NO Telework:
NO Virtual:
This is not a virtual position. NO Position Description/PD#:
Supervisory Program Specialist/PD011620 Relocation/Recruitment Incentives:
N/A Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/03/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
In order to qualify based on experience, you must have one year (52 weeks) of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. This is experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and is typically in or related to the work of the Supervisory Program Specialist. Examples of specialized experience would typically include, but are not limited to:
Knowledge of the financial aspects of a Medical Center; Budget preparation and management; Fact finding and analysis of data; Identifying areas of concern and preparing and implementing plans for resolution; Knowledge of principles, methods, practices and techniques of Eligibility and Enrollment; Ability to supervise using effective oral and written communication; Knowledge of common financial analysis techniques, Knowledge of hospital administrative principles and common public and private sector practices; Intermediate knowledge of the use of personal computer and computer systems.; OR Education:
A Master's or equivalent graduate degree; Two full years of progressively higher level graduate education leading to such a degree; (or an LL.B. or J.D., if related. Ad min and Management positions only). This education must be in a related field and have given you the knowledge, skills, and abilities necessary to perform the duties of the Supervisory Program Specialist.; OR A Combination of successfully completed graduate level education and specialized experience as described above. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. NOTE:
Only graduate education in excess of the first year may be used to qualify for the GS-09 level. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. You will be rated on the following Competencies for this position:
AccountabilityInterpersonal SkillsStrategic ThinkingTeam BuildingVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary but also demands some standing, walking, bending, lifting, and carrying charts, clinical folders, forms, and miscellaneous supplies to various locations within the medical center. The incumbent frequently walks to various parts of the medical center including patient care areas. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$52,905 to $68,777 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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