Supervisory Mobility Transportation Specialist
Ensures that all operators provide safe and reliable transportation to Veterans who require assistance. Manages demand against available resources to increase access to medical care through organic transportation resources. Collaborates with service providers in local communities to serve Veteran transportation needs. Works with a network of transportation options for Veterans through joint efforts with VA's Office of Rural Health and organizations. Orchestrates travel for the Medical Center's eligible enrollees through mileage reimbursement and contracted travel modes. Collaborates with multiple agencies, internal and external departments, and key stakeholders to develop effective strategies that meet organizational transportation goals. Completes Needs, Resources, and Stakeholders Assessment in collaboration with other services represented on the VTP Board of Directors. Develops long range business development plans for submission and approval to obtain funding for the program. Manages the appropriate utilization of the Vet Ride System, including all Administrative Portal, web-based Veteran Trip Request Portal, Third Party Contractor Portal, and Special Mode Tracker Module, ensuring all security and compliance measures are complied with by all staff. Develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, delegation of authority, management controls, and information and documentation systems. Acts a Subject Matter Expert (SME) advisor to Senior Medical Center Executive Leadership and managers, and the Veterans Transportation Program regarding VHA Directives, policy, Medical Center Memorandums, and Standard Operating Procedures. Provides consistent and effective outreach to community transit authorities and develops Memorandums of Understanding (MOUs) for collaborative relationships with local/regional recipients of the Veterans Transportation Community Living Initiative (VTCLI) grants managed by the Federal Transportation Agency. Conducts complex social studies for efficiency and productivity and recommends changes or improvements in work methods and procedures. Develops procedures and systems for establishing, operating and assessing the effectiveness of administrative control systems. Reviews administrative audits and investigative reports to recommend appropriate changes or corrective actions. Prepares oral and written reports and presentations; prepares graphs and charts that present clear, concise, and effective analytical results of, evaluations and studies performed; provides staff level with formal presentations. Acts as liaison with the Human Resources Office, performs/coordinates personnel actions, maintains personnel related records such as performance ratings, position descriptions, awards and proficiencies for Staff. Manages the Medical Center transportation budget, analyzes organizational budgets, and provides advice and recommendations to the Medical Center Associate Director, Medical Center Chief Financial Officer, and CBO VTP Program Staff as appropriate. Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday - Friday 8:
00am - 4:
30pm Compressed/Flexible:
Available Telework:
Available Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Mobility Transportation Specialist/PD014510 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required This IS NOT a Bargaining Unit Position To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/25/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Manages demand against available resources, collaborating with multiple local, state, and federal agencies, completing complex assessments and audits for data analysis, action planning, and reporting, developing short and long range business plans, managing budgets, ensures that employees comply with policies and regulations, develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods, conducts complex social studies for efficiency and productivity, etc. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have; GS-9 master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related GS-11 Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related . OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a masters degree. You will be rated on the following Competencies for this position:
Creative ThinkingCustomer ServiceDecision MakingInterpersonal SkillsPlanning and EvaluatingProblem Solving Creative Thinking - Uses imagination to develop new insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary. It may require occasional lifting (10-20 lbs.); Reaching above shoulder; Frequent keyboarding and Sitting (4-7 hours per day); Walking up to 6 hours per day; Standing up to 8 hours per day; Infrequent climbing/descending of stairs; Some bending; Ability for rapid mental and muscular coordination simultaneously; Correctable near sighted and far sighted vision; Hearing Aid permitted. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday - Friday 8:
00am - 4:
30pm Compressed/Flexible:
Available Telework:
Available Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Mobility Transportation Specialist/PD014510 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required This IS NOT a Bargaining Unit Position To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/25/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Manages demand against available resources, collaborating with multiple local, state, and federal agencies, completing complex assessments and audits for data analysis, action planning, and reporting, developing short and long range business plans, managing budgets, ensures that employees comply with policies and regulations, develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods, conducts complex social studies for efficiency and productivity, etc. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have; GS-9 master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related GS-11 Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related . OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a masters degree. You will be rated on the following Competencies for this position:
Creative ThinkingCustomer ServiceDecision MakingInterpersonal SkillsPlanning and EvaluatingProblem Solving Creative Thinking - Uses imagination to develop new insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary. It may require occasional lifting (10-20 lbs.); Reaching above shoulder; Frequent keyboarding and Sitting (4-7 hours per day); Walking up to 6 hours per day; Standing up to 8 hours per day; Infrequent climbing/descending of stairs; Some bending; Ability for rapid mental and muscular coordination simultaneously; Correctable near sighted and far sighted vision; Hearing Aid permitted. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
2101 Transportation Specialist - Salary Range:
$52,905 to $83,210 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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