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Marketing Operations Director - Erie, PA

Company Name:
HealthSouth
Position Type:
Full-time
The Marketing Operations Director is responsible for maintaining census in an inpatient acute rehabilitation hospital through the design and implementation of referral programs and customer service strategies. The Director oversees inpatient admission process, manages, trains and develops hospital-wide Business Development Team, and serves in a Senior Leadership role within the Hospital.
The Marketing Operations Director is responsible to help create an environment and culture that enables the hospital to fulfill its mission by meeting or exceeding its goals, conveying the hospital mission to all staff, holding staff accountable for performance, motivating staff to improve performance and being responsible for the operation of the department, measurement, assessment and continuous improvement of the department's performance.
This position will support cultural diversity by ensuring that the delivery of quality, equitable and culturally competent patient-centered care is provided; promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity; and ensuring that cultural diversity and sensitivity training is part of new employee orientation on an on-going basis to meet the needs of the patient population served in the hospital.
HealthSouth of Erie is part of one of the Nation's largest providers of Rehabilitation Services. Our modern inpatient rehabilitation hospital is situated on the coast of Lake Erie and offers comprehensive nursing care and extensive inpatient therapy serving the tri-state areas of northwestern Pennsylvania, northeastern Ohio, and southwestern New York.
Our facility has accumulated over a quarter century of experience in specialized clinical care and acute rehabilitation and has been recognized by Uniform Data Systems for four consecutive years for clinical outcomes ranking in the top 10% of acute rehabilitation centers across the country. During the past 25 years, through the success of our unique rehabilitation programs, we've upheld our reputation as a national leader in rehab. Maintaining our leadership role in rehab takes more than just quality care and good programs, it takes a dedicated staff that is committed to each patient achieving the highest possible outcome with the eventual goal of returning home.
We currently are recognized by the Joint Commission for four Specialty Disease-Specific Certifications in Stroke, Brain Injury, Orthopedics, and Parkinson's Disease.
For the working profession that is considering relocation, HealthSouth does offer a relocation assistance program. The city of Erie ranks the 4th largest in Pennsylvania and offering a desirable community with access to an abundance of cultural and recreational resources.

Residence often enjoy nearby locations such as Presque Isle State Park, a peninsula that stretches out into Lake Erie featuring over 10 beaches and a protected harbor, Peek'n Peak, a year round golf and ski resort, and more. Erie is also just a short trip away from other regional attractions in Pittsburgh, Buffalo, and Cleveland (such as theater districts, sporting facilities, and the Rock-n-Roll Hall of Fame, etc.). In addition, the greater Erie community offers a wonderful place to live and to raise a family.
Job Code: 100146



License or Certification: - Current State professional license preferred.
Education, Vocational Training and Experience: Minimum 2 years experience in a marketing role, or nurse liaison in a healthcare environment. - Bachelor's degree in related area preferred. - Successful track record in leading, managing or direct sales and marketing, preferably in Healthcare environment - Physician relations, Case manager, Managed care, Knowledge of local healthcare market. Drivers license and acceptable driving record according to company policy.

Machines, Equipment Used: - General office equipment such as telephone, copy machine, fax machine, calculator, computer.
Physical Requirements: - Good visual acuity and ability to communicate. - Ability to lift and push/pull a minimum of 40 pounds. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements.
Compliance: - Adheres to the company's Standards of Business Conduct. - Maintains current licensure and/or certifications, if applicable. Skills and Abilities: - Ability to speak, read, write, and communicate effectively. - Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner. - Ability to work independently without supervision.
Environmental Conditions: - Indoor, temperature controlled, smoke-free environment. Occasional outdoor exposure. - Exposure or potential exposure to blood and body fluids may be required. - Handicapped accessible. - May work under stressful circumstances at times.
Proficiency or Productivity Standards: - Meets established attendance standards. - Adheres to hospital/department dress code including wearing ID badge. - May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines. - May be required to work on religious and/or legal holidays on scheduled days/shifts. - Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster. - May be required to stay after workday to assist after a disaster situation until relief arrives. - May be required to perform other duties as assigned by supervisor.
- Travel is infrequent, but necessary for training purposes. Minimum required travel includes training at Corporate Office in Birmingham, AL.

Company Description:
About HealthSouth
HealthSouth is the nation's largest owner and operator of inpatient rehabilitation hospitals in terms of revenues, number of hospitals, and patients treated and discharged. Operating in 28 states across the country and in Puerto Rico, HealthSouth serves patients through its network of inpatient rehabilitation hospitals, outpatient rehabilitation satellite clinics and home health agencies. HealthSouth's hospitals provide a higher level of rehabilitative care to patients who are recovering from conditions such as stroke and other neurological disorders, orthopedic, cardiac and pulmonary conditions, brain and spinal cord injuries, and amputations. HealthSouth can be found on the Web at .

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