IT Help Desk Technician
McGill, Power, Bell & Assoc.
, LLP McGill, Power, Bell & Assoc.
, LLP Erie, PA Erie, PA Full-time Full-time $15 - $20 an hour $15 - $20 an hour McGill, Power, Bell & Associates, a growing regional CPA firm (5 locations) is seeking a full-time IT Helpdesk Technician for its Erie or Meadville Office.
Job Description The IT Helpdesk Technician will assist other MPB IT staff with the following.
The primary responsibility of this position will be to quickly respond, troubleshoot, and resolve most tickets that are sent into the helpdesk by firm users.
Install, image, support, upgrade, replace, and remediate all IT hardware within the firm Troubleshoot hardware, software, operating system, and network issues Train and setup new users throughout the firm Installation and training of new applications Project based work Represent IT with pride, support, and kindness Qualifications Self-starter and eager to exceed expectations Must be willing to travel between offices Must have the ability to work under pressure Experience troubleshooting hardware and software issues is a plus Experience troubleshooting basic client-side networking (DHCP, DNS, IP Addressing, Ports, etc) issues is a plus Experience troubleshooting printer issues is a plus Experience in supporting Accounting related software is a plus Experience with Data Analytics and Power BI is a plus Network hardware experience is a plus (Network switching, VLANs, etc) Must have the ability to work within a team Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Monday to Friday
Experience:
Help desk:
1 year (Preferred) Windows:
1 year (Preferred) Work Location:
In person The IT Helpdesk Technician will assist other MPB IT staff with the following.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
, LLP McGill, Power, Bell & Assoc.
, LLP Erie, PA Erie, PA Full-time Full-time $15 - $20 an hour $15 - $20 an hour McGill, Power, Bell & Associates, a growing regional CPA firm (5 locations) is seeking a full-time IT Helpdesk Technician for its Erie or Meadville Office.
Job Description The IT Helpdesk Technician will assist other MPB IT staff with the following.
The primary responsibility of this position will be to quickly respond, troubleshoot, and resolve most tickets that are sent into the helpdesk by firm users.
Install, image, support, upgrade, replace, and remediate all IT hardware within the firm Troubleshoot hardware, software, operating system, and network issues Train and setup new users throughout the firm Installation and training of new applications Project based work Represent IT with pride, support, and kindness Qualifications Self-starter and eager to exceed expectations Must be willing to travel between offices Must have the ability to work under pressure Experience troubleshooting hardware and software issues is a plus Experience troubleshooting basic client-side networking (DHCP, DNS, IP Addressing, Ports, etc) issues is a plus Experience troubleshooting printer issues is a plus Experience in supporting Accounting related software is a plus Experience with Data Analytics and Power BI is a plus Network hardware experience is a plus (Network switching, VLANs, etc) Must have the ability to work within a team Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Monday to Friday
Experience:
Help desk:
1 year (Preferred) Windows:
1 year (Preferred) Work Location:
In person The IT Helpdesk Technician will assist other MPB IT staff with the following.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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